Di Palomo want you to be happy with your purchase. For this reason, we will gladly issue a full refund to the original credit card for any unopened goods that are returned within 28 days of the date of purchase. All items must be accompanied by a copy of the original receipt and in unopened, saleable condition.
Please note that we cannot offer exchanges or refunds on any opened or used products and Postage & Packing will not be refunded. Cost of postage to return un-wanted goods is the customer’s responsibility. To return any items, please first contact email firstname.lastname@example.org stating the goods you will be returning. We will email you a return code to enclose with you parcel.
In the event of faulty or damaged goods, please contact email@example.com within 5 days of receipt. We will work with you to arrange replacements or a full re-fund.
This does not affect your statutory rights.
Send your returned items to:
Di Palomo (Unex Designs Ltd.)
Please allow 2 weeks from the day you return your package for your request to be processed.